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Terms and Conditions for delegates attending our events

This agreement is made between:


The Child Sleep Society (“us” “our” “we”) a community interest company limited by guarantee in England and Wales with company number 13779666 and you being the person booking or attending the Event.


By booking an Event for continuing and professional development you agree to the following terms and conditions which are incorporated into this agreement.


These terms and conditions are subject to change and any variation will be notified to you by email.


Any questions regarding these terms and conditions should be directed to



In these terms and conditions the following words and phrases shall have the following meanings unless the context requires a different meaning:


“Content” means materials, documentation, video presentation or other media relating to the Event;

“Event” means an event, course, webinar or workshop organised by or on behalf of us;

“Fee” means the booking fee paid by you for the Event;

“Intellectual Property Rights” means all copyright and other rights including without limitation all    performers property rights under Part II of the Copyright, Designs and Patents Act 1988 

“Recording” means the audio and/or visual recording of an Event or Presentation 

“Social Media” means Twitter, Facebook, Instagram and any other social media platforms on which you or we have a following


The Child Sleep Society’s obligations

We shall use our reasonable endeavours to respond to your queries in a professional and timely manner.


Event cancellation

Please ensure you are familiar with Child Sleep Society’s cancellation terms before booking on to any Child Sleep Society Event. 


In the unlikely circumstance that The Child Sleep Society has to cancel an Event, we will refund any pre-paid registration fees. For Events in person, The Child Sleep Society shall not be liable for reimbursing the cost of travel or accommodation arrangements made by individual delegates.


Cancellation of attendance at an Event

If you are unable to attend an Event and need to cancel a booking, let us know in advance by emailing


Where a fee for the Event has been charged, you will be reimbursed as follows:

  • For cancellations up until midnight six weeks prior to the Event a 90% refund will be given

  • For cancellations up until midnight four weeks prior to the Event a 50% refund will be given

  • For cancellations up until midnight two weeks prior to the Event a 25% refund will be given

  • For registrations cancelled after midnight, seven days prior to the Event, or for failure to attend the Event, no refund will be given. You will however, be able to nominate an individual to take your place at the Event.


Conditions of attendance

In consideration of the Fee paid by you, we grant to you a limited, non-transferable, non-exclusive licence to use the Content, and the software in respect of the Event, for the sole purpose of completing the Event and/or attending the “In-person course”.


We reserve the right to refuse access to, or remove any delegate from any Child Sleep Society Event who, in our reasonable opinion has, or is likely to affect the enjoyment of the other delegates, who uses threatening, abusive or insulting words or behaviour or who behaves in a manner which may cause a breach of the peace.


The Child Sleep Society is dedicated to creating and maintaining a positive Event experience where everyone is treated with dignity, courtesy and respect, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. We do not tolerate bullying, intimidation, harassment or victimisation of Event participants in any form.


Any discriminatory language and imagery are not appropriate at any Child Sleep Society Event, including but not limited to: in presentation material, in group discussions, during Q&A sessions, and via ‘chat boxes’ or message forums. If you violate these rules you may be ejected from the Event without a refund.


All times given as GMT.


Recording disclaimer

We use platforms such as Google Meet and Zoom to administer live and online Events, courses and webinars. You will receive an email containing the link to the webinar or course. You can see how Google and Zoom use your information here. 


During this Event we may do one or all of the following:

  • Take general photographs at a physical Event 

  • Take screenshots (subject to your approval for the platform to access your webcam) at a virtual Event

  • Record video and audio output from the Event

  • Live stream selected Event proceedings


Please be aware that your name, email address or phone number (depending how you join the Event) may be visible to other delegates, as will any questions you ask during the session. If you choose to turn your camera on, your image may be visible to others so please be aware of your surroundings, for example other people, in the background. 


If attending an online Event, You can choose to have your camera off and amend your name, for example remove your surname. If attending an in person Event, please let the organisers know on arrival if you wish NOT to be photographed or recorded. 


Any subsequent photographs or recordings may be used in future Child Sleep Society publicity materials. All video and audio recordings and photographs will remain the property of Child Sleep Society. By submitting this registration form you are agreeing to the screenshotting or photographing and/or recording and/or filming of the proceedings, as described above, being made for future dissemination by The Child Sleep Society and third parties within whom it works in partnership.


Intellectual Property

You are not authorised to:

  • copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Content without prior written permission;

  • record on video or audio tape, relay by videophone or other means the Event or In-person course given;

  • use the Content in the provision of any other course or training whether given by us or any third party faculty;

  • remove any copyright or other notice of The Child Sleep Society or third party speaker on the Content;

  • share the Content on Social Media.


Payment and Registration Details

Registrations and payments for Events are managed using a booking system operated by a third party under contract to The Child Sleep Society. Data, including personal data, will be processed and stored on systems managed by this third party and The Child Sleep Society. This data can only be accessed by authorised members of The Child Sleep Society staff, and for the purposes of maintaining and supporting the system, by members of staff at the third party.


Where The Child Sleep Society contracts with additional third parties to provide Events, we may also provide them with access to this data in order for them to fulfil their services to The Child Sleep Society.

The  Child Sleep Society may store the information you have provided on this form in a CRM system. We will use it for the administration of the Event in question, to improve the services we provide and, unless you have chosen to opt out, to inform you via email of future Child Sleep Society news, Events and other relevant activity.


You can choose to unsubscribe from Child Sleep Society emails of this kind at any time. You may get your information updated or removed from the Child Sleep Society CRM system by emailing


Unless you have specifically opted in to receive marketing communications from The Child Sleep Society by email your personal details will not be shared with any external organisation.


The information you submit will not be kept for any longer than is needed. The length of time will depend upon whether The Child Sleep Society has a business need for keeping the information and/or if the law requires that we keep the information for a particular length of time.


We may ask you to confirm your personal details to ensure they are accurate.


Registrations for this Event are processed through an externally appointed third party. The information will be kept in a secure environment. It will be held on computer databases that can only be accessed by authorised staff of The Child Sleep Society and any authorised appointed external Event management company.


As you have provided personal information, we need you to consent to the processing of this data. By submitting this online booking form you are agreeing to us processing this data as described above.


Equality and diversity 

Child Sleep Society endeavours to arrange Events in a fully accessible format. However, we would appreciate your cooperation in meeting specific requirements and ask that you inform us immediately if you require additional facilities (for captioning, sign language interpretation) or any other personal requirements.


We may need to pass on information to a third party about your support requirements. If we are not able to reveal these details this may affect the accessibility arrangements we are able to provide. By submitting this booking form you agree to your support requirements being passed on to relevant third parties.


Content and Use

We do not warrant that the Content is accurate or can be relied upon and we take no responsibility for the Content as it has been provided by a third party. You are responsible for ensuring the proper use of the Content as part of your continuing professional development. 


Attending an event does not certify that you are a sleep consultant or infer any level of competence and we are not liable for any costs, claims, liabilities or expenses arising from your failure to comply with this clause, subject to the limitation of liability below.


Limitation of liability

Nothing in this agreement shall limit or exclude a party’s liability:

(i) for death or personal injury caused by its negligence, or that of its employees, agents or sub- contractors;

(ii) for fraud or fraudulent misrepresentation;

(iii) for any indemnity provided under this agreement; or

(iv) for any other act, omission, or liability which may not be limited or excluded by law;

Neither party shall have any liability to the other party, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or for any indirect or consequential loss arising under or in connection with the agreement.


A party's total liability to the other party, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this agreement shall be limited to £50,000.


You hereby indemnify us and agree to keep us fully and effectively indemnified against all proper actions costs, losses, claims and expenses of whatsoever kind or nature arising from any breach or non-performance or threatened breach or non-performance by you of any of the warranties, representations, undertakings or obligations in this agreement.


Force majeure

For the purposes of these terms and conditions, "force majeure" means any cause beyond our reasonable control including, but not limited to, war, acts of terrorism, governmental requirements, acts of local or central government or other competent authorities, acts of God and industrial disputes.


We will not be liable to you for failure to perform any obligation under these terms and conditions or in relation to your booking to the extent that the failure is caused by force majeure.


Data protection

We will comply with our duties under data protection legislation and you warrant that you will also comply with your duties under data protection legislation at your own expense.


This agreement is personal to you and you may not assign or otherwise transfer your rights or obligations under this agreement other than in accordance with these terms without our prior written consent 



All notices which are required to be given under this agreement will be in writing and will be sent to the address of the recipient set out in these terms or such other address as the recipient may designate by notice given in accordance with this clause. 


Any such notice may be delivered personally by first class pre-paid letter or by email and will be deemed to have been received:


  1. by hand delivery; at the time of delivery

  2. by first class post; 48 hours after the date of mailing

  3. by email; 24 hours after transmission unless a failed delivery notice is received



If any part of this agreement is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from the remainder of this agreement which will continue to be valid and enforceable to the fullest extent permitted by law



No delay or failure by either party to exercise any of its powers, rights or remedies under this agreement will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them, to be effective any waiver must be in writing


The remedies provided in this agreement are cumulative and not exclusive of any remedies provided by law


Entire agreement

This agreement contains the entire agreement and understanding of the parties and supersedes all prior agreements understandings representations and arrangements, written or oral. You acknowledge that no reliance is placed on any representation made but not embodied in this agreement 


Exclusion of third party rights

For the avoidance of doubt, unless specifically stated, nothing in this agreement shall confer on any third party any benefit or the right to enforce any term of this agreement



English law shall apply to this agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts

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